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Q1.? How do you do Port Forwarding and when
is it necessary?
–need to know this for Demos and manual
A > E.M.> Suggested 1. to
rephrase to " ports' forwarding" 2. It is described in the Eagle
Vision" manual
Q2 Is it necessary for end-users to get a
static IP address to operate their
StreamVision systems?
A > No,
a DDNS service is freely available and easy to set up
Q3
What lenses are appropriate for what installations, cameras,
environments and
budgets?
A> Specs for cameras and lenses
are available online. Price sheets are
available upon request
Q4 Does it matter if the client’s box or
server’s box firewall is turned on?
à (server or router?) Yes,
Port forwarding must be enabled from the server if the server is behind
a firewall. A firewall on the client does
not affect
access to the server. ( See Q1)
Q5:
Where does the recorded data go? (to the client’s file system or the
server’s)
A: Recorded data goes to a
predefined area on the Server’s hard drive (HDD). Once
data is recorded, a user accessing that historical data from
a client (via StreamVision™’s Video Explorer) may opt to extract a
fragment of
that data (video fragment) and copy it to any appropriate media
accessible to
the client’s PC (memory stick, hard drive or burn to a DVD). Still images may also be extracted from the
historical data and likewise copied or printed.
Q6: How about storing to different
media?
A>Video fragments may be burned
to a DVD, a CD, a memory stick, a hard drive (HDD) or any electronic
media available
to the client or server (DVR)
machine. All DVRs come
equipped
with a DVD burner. The same is true
with still images with the additional capability to make a high quality
print.
Q7: If recording is turned off
via any one of the active clients, does that mean that recording is
turned off
for the server or all other clients?
A> The majority of administrative
and technical actions on the DVR can be controlled through the clients
but only
by users who have administrative permission.
This includes the ability to turn recording on or off on a
camera by
camera basis.
Q8:
Once you select a day (or a group of days) from the historical data
calendar,
can you select a sub-set of that block of time (increase time
granularity)?
A>
Yes, this is called ‘zooming in’ on time.
Likewise, you can ‘zoom out’ and to a ‘denser’ time
granularity. This is an easy to use
mechanism that is
clearly described in the user manual
Q9:
Does ‘Next Page’ (in the historical data search) equate to ‘next day’?
DBM> This depends on whether or
not you have ‘zoomed in’ on the timeline.
As you zoom deeper and deeper the time represented in the
time band
becomes less and less. This time
granularity is kept until the user ‘zooms out’. Therefore,
each ‘next page’ is a step forward into the next time
segment of the same granularity. Before
an ‘time zooming’ is performed, next page will take you to the next day
of
archived data.
Q10: How do you control the
playback run speed (fast vs. real time-true time speed i.e. 1 second =
1
second)?
A> The two
arrows on the historical image retrieval tool bar move
you forward and backward through the recorded imagery at real time
speed. To enable fast playback click on
the icon
that shows a little man running. You
can adjust the playback speed via a right-click on the mouse which will
display
a menu that allows you to select the fast playback speed.
Q11:
How does the historical data drag tool work (functionality)?
A> Click and drag the cursor over
a vertical section of time bands (green vertical bands on the right of
the
screen). As you drag, that section will
turn pink. When you release the cursor,
the section you dragged over will expand to fill the entire vertical
time band
field. This is called ‘time zooming’.
You can continue to do this until you see the actual
records that make
up the collected imagery. To zoom back
out you select the left arrow in the tool bar at the top of the screen
above
the green time bands.
Q12:
What is the vertical divider (thin white line) in the historical drag
tool for?
A > Each vertical green band
represents the imagery collected from a separate camera.
Each green band is separated by a thin vertical white line. When you place your cursor over the green
time bands and left-click, a thin horizontal line appears that shows
you where
in the time bands you are currently located.
If you click on the right arrow (tool bar at the top), you
will see the
thin white horizontal line begin to
more down the bands and the collected images from the cameras will
begin to play
Q12:
Is there any hierarchy of control within the clients over server
functions?
A> All control over the DVR
functionality from the clients is via the level of permissions granted
to the
user account that is logged in.
Q12: In Preferences -> Direct
X
properties -> Max Hardware Accelerator – what does it mean/do?
A> This is an option
for synchronization of loading and processing and to reduce unnecessary
buffering in real time observations.
Enabling this feature results in a noticeable improvement
of image
quality. It is recommended that this
feature be enabled.
Q13: In the same drop-down, what does “Free Unused Surfaces” do?
A >
Surfaces??????? Let's figure out
Q14:
Does clicking on the check mark force a save even if you don’t want to
(to
close a sub-screen)?
A > There are two ways to save
the changes you have made to your configuration or display: (1) click
the check
mark on left side of the tool bar, or (2) click on the image on the
right side
of the screen that has four diagonal green lines and the word ‘SAVE’ on
a block
that crosses the lines at a right angle.
The first case (check mark) will save and exit. The second case will save without exiting.
Q
15: How do you enable/disable the ‘On screen monitor’ display
A > Simply iconize your client
window then right click on the icon to display a menu.
Click on the selection that says ‘On Top
monitor’. You can resize the display or
drag it to a convenient location on your screen
Q16:
What is the correct comparison for image quality of a print (digital
camera
quality)?
A> specify ....
Q
17: Where is StreamVision™’s low bandwidth particularly
advantageous?
A> The StreamVision™ image
format was designed expressly for CCTV applications.
StreamVision™ has other trademarked technologies that
together
with its image format result in extremely low bandwidth requirements
without
sacrificing image quality. A
low
bandwidth means that there is less data being transported, processed
and
stored. That equates to less
bottlenecking, faster processing time and far less storage needed to
store an
equivalent amount of imagery. At the
same time, StreamVision™ is also renowned for its exceptional image
quality.
Q18:
Does my warrantee include service or only equipment?
A>WIA
Technologies has a user support line where qualified technicians can
help you
troubleshoot any problems that may arise.
The equipment comes with a manufacture’s warrantee on the
hardware. Your dealer or installer should
provide you
with service options should they be required.
Q19: Are these
“replacement” warranties?
> Yes, if a component fails that
is under warrantee, replacement is an option should that be deemed the
most
convenient solution for the customer
Q20:
Can I do my own installation?
A>.Users
who buy directly from us and have the necessary skills to install and
configure
a system on their own are certainly welcome to do so.
Q21:
If yes, how will it affect my warranties?
A>Manufacture’s warrantees will
not be affected as long as equipment has not been damaged or abused due
to
improper installation procedures. A
technical support line is available but any equipment that requires
servicing
must be shipped back to WIA Technologies.
Q22: Whom do I contact if I have
questions or problems?
A> 1-301-942-8324
(1-301-WIA-TECH)
Q23:
Is WIA Technologies a U.S. company
A> Yes
Q23:
Is training available (if so, what does it cost)?
A> Training for Dealers and
Installers is free. Training is
available to others for a minimal fee.
Q24:
What is the correlation between a camera number and the number I see in
the
camera frame on the client?
A>Each
camera is assigned a logical number according to the port and card it
is
connected to at the time the system is configured.
These assignments don’t change unless the card to which
that
camera is connected is reconfigured
Q25:
Can you selectively enable/disable PTZ camera control for a given client
A> PTZ camera control is managed
via user account access limitations and permissions.
Only user accounts that are granted PTZ camera control can
operate the camera’s Pan, Tilt and Zoom features. Otherwise,
camera movement can be controlled from any active
client.
Q26:
Why does your system use coax cable to the cameras (instead of IP or
thin
wire)?
A> Our
systems can use Ethernet style (thin wire) cable as well as
coaxial. However, the cables we use are
‘Siamese’ style cables that carry an additional power line along with
the data
line in order to power the cameras.
Coaxial is also heavily shielding and has a heavy gauge
conductor which
minimizes signal loss and isolates interference. Existing
hybrid (and old-style) systems also rely on coaxial
cable to connect between their cameras and DVRs (or AVRs).
Our use of coaxial as a primary data conduit
instantly makes our systems compatible with other existing analogue and
hybrid
CCTV systems.
Q27:
Do you have any options other than coax cable?
A> Yes, our systems
can work with Ethernet cable
Q28:
Are IP cameras supported?
A> Yes, we have the capability to
include IP cameras in our systems though we do not recommend them for
all
applications. The StreamVision™ systems
work most efficiently with analogue style cameras
Q29:
How do I hook up an IP camera to a StreamVision system?
A> IP
cameras must be configured for the system just like
any other camera. Technical information
on hooking up an IP camera is available in the manual
Q30:
Can you individually record (or not record) by camera (i.e. turn
recording off
for some and not for others that are connected to the same DVR)?
A>
Yes, every camera can be turned off or on individually via admin tools
but only
by users who are granted that level of access control
Q31:
How do I exit a sub-screen?
A> Clicking on the checkmark or
the ‘X’ (upper left hand corner) will always take you back one screen. The checkmark will save your changes, the
‘X’ will not.
Q32: On what Operating System’s (OS’s) is the
server supported?
A> StreamVision™ runs on
MS-Windows and comes embedded on the server/DVR. On what OS’s is the client supported?
A> The StreamVision™ clients are
freely downloadable and run on all recent MS windows operating systems
including MS Mobile 6 (for PDAs)
Q33: Does Elartech offer online
upgrades and bug fixes like Microsoft?
A> Yes, bug fixes are also
downloadable and free
Q34:
Can you continue to upgrade (MS software upgrades and patches) to your
client
PC ?
A> Yes, just make sure that the
version of StreamVision™ you are running is compatible with your
version of
MS-Windows
Q35: Does the Server box have to
be dedicated to running StreamVision™ only?
A>It doesn’t have to be but it is
recommended for ultimate performance of your StreamVision™ system
Q36:
Does the client box have to be dedicated?
A>No, there can be as many client
boxes as you like and they do not need to be dedicated StreamVision™
clients
Q37: What
is the true pixel size of the image sent from the
camera to the DVR?
A>
640x480, the VGA Std.
Q38:
How does this compare with IP or Megapixel cameras?
A> ?????????
Q39:
How scalable is any Elartech (StreamVision) system?
A>The systems are very scalable
in every sense of the word. It is easy
to add cameras (up to 16) to any DVR or to remove them.
If you need more than 16 cameras, you just
add another DVR. You can add as many
DVRs as you like in multiples of 16 maximum cameras per DVR. Using the
multi-client you can simultaneously view as many 32 cameras from any
number of
DVRs depending on how you want them displayed.
Q40:
How hard is it to upgrade from a lower end system to a higher-end
system (e.g.
SV-Lite to SV-Pro)?
A>A DVR ‘box’ can also be easily
upgraded to handle more cameras (more cards, in multiples of 4 cameras
per
card). Anything that is upgradable in a
PC is upgraded in a DVR provided you remain compatible with the
requirements of
the StreamVision™ system
A> I have comparison
table. Please remind me and I'll provide you with 1 ?????
Q41:
Is delta sensitivity controllable from the client? yes.
A>Yes
Q42:
Can the server be controlled remotely?
A> Some
console commands are available + standard MS XP remote control (if set
up
properly in MS Windows sense or PV Anyware).
Q43:
Why are some functions “grayed out”
A>Grayed out functions and
features on not working either because permission has not been granted
for that
feature to the user account or a configuration decision
Q44:
How do you capture sound (what equipment do you need)?
A> Any standard microphone,
compatible with PC system. There is an option to activate the sound
recording
on the server
Q45:
How much data storage is created for each setting (frames per second,
delta
sensitivity) and what level of settings are recommended?
A> ?????????????
Q46:
Is StreamVision™ authentication recognized by law enforcement or the
legal
system?
A>Yes! StreamVision™
incorporates a digital signature in still JPEG
images. An authentication tool is then used to verify the image. No
image can
be altered without destroying the digital signature which in turn is
detected
by the authentication tool.
The video database is constructed
using a proprietary format that segments the collected data in a manner
that
makes it impossible to alter the database without rendering it
unreadable.
Q47:
Can StreamVision™ servers or clients run on linux or Mac systems?
A>No, they only run on Windows
systems
Q48:
Some Luxar™ cameras are certified to meet IP66 and IP67 IEC standards. What do these standards mean and by whom are
they certified?
A>
??????????????????
Q49:
How does an end-user or dealer calculate the most efficient use of
resources
based on available settings and options? (storage vs. settings
calculation formula)
A> ???????????
Q50:
What back-up and archive options does an end-user have available?
A> There are archival backup
options built into the server administration software.
These are thoroughly explained in the user
manual.
Q51:
àWhat is a D-1 format and how
does it relate to StreamVision™?
A> ????????????
Q52:
What qualifies as a megapixel camera?
A> -- [800x600 pixels and
above ??]
Q53:
Does any other vendor use your image format?
A>
No other vendor uses the StreamVision™ format though there is at least
one
other that uses a similar technique.
The ACC format (called ????) is the
closest to StreamVision™’s
Q54: Does a proprietary format such as
StreamVision™’s cause compatibility or other non-standardization
concerns or
problems?
A>No!
The StreamVision™ format is an internal format designed expressly for
CCTV
applications. Video clips from the
database can be read by the Nero DVD/CD reader software installed on
any
Windows machine to which the video clip is exported.
Also, when the clip is exported, a small amount of code
that
allows reading of the clip is exported along with it.
Q55:
What is a PTZ camera?
A> A PTZ camera is a motorized
camera, usually mounted inside a protective dome and hung on a ceiling
or from
a wall. It can be controlled remotely
to Pan, Tilt and Zoom (PTZ) so that it can point in any direction
horizontally
and through a limited range vertically.
It can also zoom in for close-ups or zoom out for a wider
field of view.
Q56:
What is the highest quality imagery obtainable on your system (and how
do you
get it)?
A> Because of our proprietary
image format, low bandwidth and low data loss we are able to display,
capture
and retrieve exceptionally clear imagery
Q57:
Do you employ pre-alarm recording?
A> No. Our systems have a motion
sensitivity capability down to four pixels.
The ability to detect motion at this level precludes the
necessity for
pre-alarm recording. No other system on
the market can make this claim
Q58:
What is R-CAD and how is it used?
A> R-CAD and Alarm Scheduler is a
unique feature that consists of hardware and software.
The Alarm Scheduler can be configured to
execute logical components as a result of objects entering user-defined
zones
in a camera’s field of view. This can
be used to send text messages, e-mails, activate audible computer
generated
warnings or greetings or many other things.
Combined with the R-CAD box any USB connectable device
(e.g. home
automation, alarms, automatic locks, lights, etc) can be activated by
an object
or person entering a pre-defined zone.
Furthermore, the logic that enables these actions is
customizable to
allow end-users to expand the capabilities of the R-CAD/Alarm Scheduler
to
almost any imaginable application.
Q59:
Who makes your cameras?
A> Our cameras are assembled in
the U.S. from high quality components that meet or are manufactured
specifically to our specifications.
Q60:
What known brands do you sell (cameras and lenses)?
A>
Other than our Luxar™ brand or cameras and lenses we also sell Gantz™ cameras and Computar™ lenses
Q61:
Who makes your lenses?
A> Lenses are made by a factory
that we partner with. They are made to
our specifications and the lenses are true ground glass, not plastic.
Q62:
Why are fast frame rates advantageous (don’t they take a lot of
storage)?
A> Fast frame rates are advantageous
in certain situations. By the NTSC
standard (the standard used in North America) a frame rate of 30 FPS is
considered Real Time. The StreamVision™
Pro and Enterprise systems are both capable of delivering 30 FPS per
card. A recently released version the
StreamVision™ server/DVR can reliably achieve 30 FPS per port (four 30
FPS
channels per card).
Q63:
What warrantees do you offer?
A> StreamVison™ and Luxar™
products carry the strongest factory
warrantees in the CCTV industry. DVRs
are warranted for 3 years with an optional extended warrantee of 5
years. Cameras are warranted for 2 years,
lenses
for 5 years. Power supplies carry a
lifetime warrantee. We do adhere to a
replacement policy in cases where that is to the customer’s advantage. Unlike many other vendors, customers are not
kept waiting with a broken system while components are under repair.
Q64:
What level of technical support do you provide?
A> We partner with the dealers to
ensure that all technical understanding has been transferred through
extensive
dealer training and support. WIA
Technologies in collaboration with the manufacturer provides a
technical
support hotline that is open from 9:00 AM ET to 8PM ET.
Special emergency services may also be
provided on a case by case basis.
Q65:
Why should I buy a StreamVision™ system?
A> StreamVision™ systems and
Luxar™ products are leading the field technologically in hybrid CCTV
systems due
to their trademarked technologies. We
are a company with a 10 year track record of exceptional products and
exceptional service (read our testimonials). We
have the strongest warrantees in the
industry and a very intuitive yet powerful interface, easily scalable
and
adaptable systems with built-in features unavailable in virtually any
other
system on the market. We also have a
very competitive price structure so you get a lot of ‘bang’ for your
buck.
Q66:
Is a StreamVision™ system practical for home security or Nanny-Cams?
A> Due to the scalability of the
StreamVision™ systems they are suitable for almost any application. Because the clients are free and
downloadable to virtually any Windows-based PC (including PDAs) they
enable
easy remote access of live feeds or recorded imagery from any Internet
connected location.
Q67:
What are the hidden costs if I purchase a system from you?
A> There are none. Clients
are free and can be downloaded from
the StreamVision™ Web site. Any
software upgrades for a particular model of DVR OS or server software
are also
easily downloadable and free of charge.
Likewise, any software enhancements or improvements to the
clients will
be downloadable and free. Extended
warrantees and user-level training (dealer training is free) will have
up-front
charges. Any extended technical support
that goes beyond the normal consultation service will be arranged on a
case by
case basis.
Q68:
How compatible are your cameras (Luxar ™) with other systems?
A> Yes! These
are fully compatible cameras (both analogue style and IP)
with standard connections. Similarly,
existing cameras can be added on to StreamVision™ systems
Q69:
How reputable is your company?
A> We have been in business for
ten years and are well established on the U.S. West Coast.
Our East Coast office (in Silver Spring,
Maryland) was established early this year.
We have a solid reputation with our customers (link--read
our testimonials) where in one case a well-known brand name
system was removed and replaced entirely with our products.
Q70:
How does data compression work?
A> Data compression utilizes a
complex software algorithm to reduce the size of a data file whether it
be an
image, text or metadata file. It is a
way of reducing the excess information from a file in such a way that
it does
not destroy the critical information.
When a compressed file is opened it must be re-assembled
to make it
readable again. A well designed
compression algorithm will compress a file quickly and without harming
the
critical data and also be able to allow for quick re-assembly of the
file
Q71:
How does your data compression algorithm differ from other vendors?
A>We have one of the best compression
algorithms in the industry. Not only in
the algorithm itself but in how it’s employed.
(>>>EXPLAIN HERE<<) Our
trademarked Flexible Delta Compression™ has ten times the compression
capability of MPEG4 and even surpasses the now highly touted H.264
compression
engine. Another feature of our
compression technique is its ability to be controlled by the
administrator. The degree of data
compression is completely adjustable from no compression to a very high
level
via a very easy to use interface that someone with administrator
privileges can
configure. The end result of our
compression and image formatting techniques is extremely clear recorded
imagery
that is easily (and intuitively) retrievable.
Q72:
How does image authentication work; how can you ensure that an original
image
has not been altered?
A> The StreamVision™ image format
was developed expressly for CCTV applications in particular to enable
capture
of clear still images for purposes of identification and legally
acceptable
evidence. When a still image is
extracted from the recorded imagery it is exported in a JPEG image
format. A digital signature is encrypted
inside the
JPEG image along with other information that is displayed on the image
itself. StreamVison™ provides an
authentication tool
which, when run by the user reads the encrypted signature and can
detect
whether or not the image has been altered from its original state. If as much as one pixel has been altered
from the image, it will fail authentication.
Regarding video clips, the database that stores the video
imagery is
partitioned in a unique, proprietary format.
If anyone attempts to alter the database in any way it is
rendered
unusable.
Q73:
What are the maximum cameras that can be supported by one DVR?
A> One DVR can support a maximum
of 4 video capture cards. Each capture
card can support a maximum of 4 channels.
Each camera requires 1 channel.
Therefore, a single DVR can support a maximum of 16 cameras
Q74:
How many DVR’s can you use in one system (maximum)?
A> There is no limit to the
number of DVRs you can network to a particular system or site. The multi-clients enable viewing of and
unlimited number of DVRs regardless of where they are connected or what
system
they are dedicated to.
Q75:
What are the maximum number of clients you can support (per DVR and per
system)?
A> There is no limit to the
number of clients you can download, however, it does not make sense to
have
more than one of the same client one PC unless you have multiple people
logged
in to the same PC simultaneously. It
does make sense to download all of the available clients that are
suitable for
a particular PC: the standard client, the multi-client, and the
multi-client32. You would run whichever
client is
appropriate for the situation.
Q76:
Are the number of supportable clients related to the number of cameras
or
capture cards you have installed on your DVR
A> No, there is no correlation
between the number of cameras or capture cards connected to or
installed on
your server and the number of available clients.
Clients can be downloaded to any Windows PC from the
StreamVision™ Web site.
Q77:
Do you provide updates and patches to your software?
A> Yes! Updates
and patches are freely available via downloads from the
StreamVision™ Web site.
Q78: Are clients free?
A> Yes! (See
Q 76 above)
Q78:
What is a Codec?
A> A Codec is the encoding and
decoding data compression mechanism within a digital CCTV system that
handles
the data manipulation of CCTV operation: 1) transmission, 2) storage,
3) encryption,
4) decryption and 5) editing.
StreamVision™’s proprietary codec is unique in the
industry for its
efficiency, extreme sensitivity, high resolution and compact format.
Q79:
What format does your still image capture store in?
A> A
digitally protected and certifiable JPEG
format (see Q 72)
Q80:
What is (1) CIF (2) QCIF (3) 2CIF (4) 4CIF ?
A> CIF stands for Common
Intermediate Format. These are image
resolution designations that describe the number of rows and columns of
pixels
that comprise an image frame. They are
defined as follows: CIF=320 x 240, QCIF=160 x 120, 2CIF=640 x 240,
4CIF=640 x
480. The StreamVision™ systems are
configurable as to format designation and standard so they have the
ability for
interntional requirements compliance.
In the U.S. StreamVision typically uses the 2CIF format
for scenes which
involve significant movement and 4CIF for less active scenes.
Q81:
Why is low bandwidth important and what part of the system does it
affect?
A> Low bandwidth describes a
situation where the data handling capacity of the conduit is notably
greater
than the amount of data being transmitted through that conduit. It is important because the opposite case
(too much data being transmitted, insufficient capability to handle it)
caused
what is known as ‘bottlenecking”. In
other words the data flow is restricted at some point causing either a
loss of
data or back-up of data (or often both).
In CCTV systems it can cause a loss of either live feed
video or
recorded video. It can cause a
processing delay or a time lag between what is actually occurring in an
event
and what is displayed. It can also slow
down capture speed (Frames per Second, FPS) or sometimes even crash the
DVR. StreamVision™ due to its image
format and other technologies has very low bandwidth requirements
despite
rendering exceptionally clear recorded (and live feed) imagery.
Q82:
What is the VGA standard?
A>
The Video Graphics Array (or VGA) standard is a color
video display standard; a set of specifications that guarantees
compatibility
among systems and establishes some technical requirements including a
maximum
720 x 480 pixel video rendering. --
[300K pixels in the complete image]
??
Q83:
How do you determine what lens to use for a particular camera or
application?
A> Depending on your requirements
and specific set-up there are many options for pairing lenses with
cameras. Please link--reference the
following chart to get a basic idea of
what lenses are best suited to what cameras and in what applications. The most effective way to properly
‘spec-out’ a site plan for CCTV layout and installation is through a
CCTV
Visual CAD application. This software allows you to design your site
plan on
your PC and provides you with 3-D rendered images of your entire
surveillance
area, interior, outside and under different lighting effects and
environments. These packages will
actually generate displays that show you what each camera will see
before you
install or even purchase any equipment.
WIA Technologies offers training classes in using CCTV
Visual CAD
packages and also offers them for sale.
We also offer a design service to spec-out a CCTV
implementation (using
the Visual CAD package) for customers who would prefer to outsource
that part
of their installation process.
Q84:
What difference does the size or brand of a HAD card make in the image
quality
of any given camera ?
A> ??????
Q85: How do I reset the
configuration to accommodate a dynamic IP?
A> Using a DDNS service will
eliminate this concern. DDNS services
are freely available on the Internet and are relatively easy to set up
(see Q2)
Q86:
Can I leave the PC’s firewall turned on or will it interfere with the
system’s
operations?
A>???? PC
firewall vs. Router’s firewall, port forwarding, etc.
Q87:
A>
Can client settings
or adjustments affect other clients
connected to the system?
B>
What is the
advantage of leaving the Display refresh rate
(on Auto)?
C>
Can all cameras
(including PTZ and IR) perform motion
detection?
D>
Can delta
sensitivity be set for all types of cameras?
E>
Why does the delta
pick up non-moving objects (e.g.
doorknobs)?
F>
What is the meaning
of delta sensitivity (high-low)
G>
Is Nero (necessary
for displaying video fragments on a PC)
freeware?
H>
Will video fragments
play on Macs or Linux boxes if they
have Nero
I>
How do you operate
and control a PTZ camera?
J>
Are any of the dome
camera enclosures bullet-proof?
K>
What level of vandal
resistance do they qualify for?
L>
What verifiable
standards do your cameras meet?
M>
How many TV lines do
your products produce?
N>
How are vandal
resistant domes constructed (what materials
makes them vandal resistant)?
COMPANY
HISTORY Founded in 1991 in EU, DVR software developed in 1998,
represented and built in the US since 2004, total 79 employees in three
countries
RECOMMENDED MODEL # & YEAR
INTRODUCED SV-Enterprise 1.5TB or SV-Enterprise Elite (with Hot-Swap
RAID and redundant PS), 2006
QUANTITY OF UNITS SOLD PER YEAR
2006 data: 65,000 video channels sold worldwide (approx. 6500 units)
PUBLISH `MTBF FIGURES MB 108,165
hrs, PS 100,000 - 200,00, HDD 700,000 hrs, Optional SV35 HDD 1,000,000
hrs
MANUFACTURE SITE Kent WA
PROCESSOR TYPE Intel Pentium D 940
Dual Core 3.2GHz or better
TECH SUPPORT LOCATION & HOURS
AVAILABLE Kent, WA toll free daily 6AM - 10PM live support, after 10PM
voice mail
WARRANTY PERIOD 3 years standard,
5 years extended
WARRANTY SITE Kent, WA
FACTORY TRAINING yes, free (
limitations are set individually per customer needs)
ADVANCE REPLACE 24 hours
replacement or individual loaner program
DVR-ANALOG ONLY SV-Mobile
NVR-DIGITAL ONLY N/A
COMBO DVR/NVR Complete Hybrid
System
MAX INTERNAL ANALOG CHANNELS PER
BOX 16
MAX INTERNAL DIGITAL CAMERAS PER
BOX 16
ANALOG/IP COVERTER CAMERAS PER BOX
16
OPEN ARCHITECHTURE IP STRUCTURE
& BRANDS SUPPORTED Open IP Structure; Brands: Axis, Panasonic,
Sony, any other brand by request
MAXIMUM RECORDING FRAMES PER
SECOND 480FPS
MAXIMUM DISPLAY FRAMES PER SECOND
480FPS
REAL TIME RECORDING CAPABLE-16 CAM
& DI Yes
MAXIMUM RESOLUTION NTSC 640x480 ,
PAL 756x512
MAXINIMUM & MINIMUM INTERNAL
SORAGE 6TB
RAID STORAGE RAID 0,1, 5, 10
(Elite Series or NAS) RAID 0,1, 5, 10 (Elite Series or NAS)
USB MASS STORAGE Yes
ON BOARD CD/DVD DVD-RW, Dual Layer
VIEW APPLICATION WRITES TO CD/DVD
Yes, Plug and Play Video Client with Full Search
OPERATING SYSTEM Windows XP
Professional or Windows XP Embedded
VGA OUTPUT & RESOLUTION D-Sub
15 pin , DVI Out (optional) Resolution up to 2048 x 1536
S-VIDEO OUT Yes by request
COMPOSITE A OUTPUT ?
COMPOSITE B OUTPUT ?
REALTIME MULTIPLEXER OUT: A OR B
COMPOSITE ?
TIME DIV MULTIPLEXER OUT: A OR B
COMPOSITE ?
VOLTAGE OPTIONS AC 85-264V 47-65Hz
, DC 12V, 24V, 48V, 110V
USB INTERFACE 2 front, up to 6 rear
SERIAL INTERFACE Yes
TCP/IP INTERFACE Yes 10, 100, 1000
UDP CAPABLE with Ballun by request
UNICAST Yes
MULTICAST Yes
DYNAMIC INTERFACE Yes
STATIC INTERFACE ?
COMPRESSION SCHEME Proprietary
Flexible Delta with Noise Filtering (freezing)
ADAPTIVE NETWORK STREAMING A Trade
Mark feature of StreamVision
IMAGE FILE SIZE Variable: Key
Frame 20KB - 50KB, Delta Frame 0.2KB - 10KB, Saved JPEG for print 100KB
- 200KB
KB/SEC
@ 2CIF recording stream or broadcasting stream???
KB/SEC @ 4 CIF recording stream or
broadcasting stream???
STORE DAYS 16 CAM CON REC, IFPS,
250G & MAX RES average 30 days with moderate motion, including Key
Frames and Delta Frames
MOTION DETECTION MIN PIXELS TO
TRIGGER REC 4 pixels, no pre-alarm recording needed
FRAMES PER SECOND ADJUST ON MOTION
yes, Dynamic Frame Rate
QUANTITY OF MOTION ZONES PER
CAMERA 4800 motion recording zones, 10 programmable alarm zones
REMOTE ADMINISTRATION Complete
MOTION SEARCH advanced MultiCam
motion Search (multi camera synchronization)
HEAD END NOT ANALYTICS ?
RECORD ON MULTI CAMERA EVENTS
Fully programmable
PRE & POST RECORD after motion
Deactivation Delay up to 10 sec default, programmable if more than 10
sec needed, no pre alarm recording is needed
POS/ATM TEXT INSERT ?
POS/ATM SEARCH ?
EDGE MOTION ANALYTICS ?
MULTICAM SEARCH A Trade Mark
feature of StreamVision
SITES PER SCREEN up to 128 sites
with Multi-Client and with 4 monitors per system, 32 per one screen,
virtually unlimited with screens running on background
POP-UP MOTION full screen
PRIORITY ZONES ?
THUMBNAILS PER SCREEN ?
#OF SIMULR/T VIEWERS 32
(Enterprise license)
#OF SIMUL ARCH VIEWERS 32
(Enterprise license)
B/WIDTH IF 2 SITES VW 1 CAM ?
OPERATOR LEVELS Supervisor
(admin), Users with various access rights: all but admin, view only
selected cameras only, view archive, PTZ, triger alarm recording
TITLE SIZE ADJUST yes
TITLE LOCATION ADJUST On / Off
TITLE COLOR ADJUST yes
AUTO ALARM ON EVENTS yes,
programmable
EMAIL CLIENT yes
EMAIL STATUS NOTIFY yes, incl.
start/stop rec., camera faults, user connected/disconnected, etc.
PDA INTERFACE Windows Mobile 2002,
2003, Mobile 5, Mobile 6 (PDA only), Symbion 40, Symbion 60
ALARMS IN PER UNIT 2048 with USB
I/O controllers (one USB controller has 8 inputs, 8 outputs, support up
to 256 USB controllers)
ALARMS OUT PER UNTI 2048 with USB
I/O controllers (one USB controller has 8 inputs, 8 outputs, support up
to 256 USB controllers)
PTZ VIA IP NETWORK on Server
On-Screen
PTZ CROSS I-FACE ?
AUTO TRACK PTZ Fully Programmable
FIX CAM ZONE TRG PTZ Fully
Programmable
AUDIO INPUTS 2
AUDIO OUPUTS 1 stereo
MIN 16 CAM H/W $LIST
S/W PER CAM $ LIST FREE
S/W PER CLIENT $ LIST FREE
S/W PER IP VIEWER $ LIST COSTS FREE
S/W/UPGRADE LISTS $ COSTS FREE
(Enterprise License is included in SV-Enterprise DVR series)
S/W
MAINTENANCE LIST $ COSTS ?
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